################################################################################ Ubisoft Entertainment Assassin's Creed® IV Black Flag v1.01 ################################################################################ Added 4k monitors support The "Reload" option and the "R" key is now available in the controls menu Major performance increase in Multiplayer Improved multi-GPU support Improved multi-monitor support Render bug fixes and optimization Fixed various minor UI issues Fixed various minor input issues Fixed various minor freezes ################################################################################ Ubisoft Entertainment Assassin's Creed® IV Black Flag v1.00 ################################################################################ Table of Contents ################################################################################ 1. Installation Instructions 1.1. System Requirements 1.2. Language Selection 2. Bugs and Comments 2.1. Installing Graphics and Motherboard Drivers 2.2. Installing Sound Drivers 2.3. Installing DirectX 2.4. Known issues 3. Important Web Sites, Contact Information and Technical Support 3.1. Technical Support 3.2. Important Websites ################################################################################ 1. Installation Instructions ################################################################################ 1.1. System Requirements Minimum configuration: Operating System: Windows Vista SP2 or Windows 7 SP1 or Windows 8 (both 32/64bit versions) Processor: Intel Core2Quad Q8400 @ 2.6 GHz AMD Athlon II X4 620 @ 2.6 GHz RAM: 2GB for Windows Vista, Windows 7, Windows 8 Video card: nVidia GeForce GTX260 or AMD Radeon HD 4870 (512MB VRAM with Shader Model 4.0 or higher) DirectX: DirectX June 2010 Redistributable Sound: DirectX Compatible Sound Card with latest drivers Peripherals: Windows-compatible keyboard and mouse required, optional controller * This product does not support Windows® 98/ME/2000/NT4.0/XP Supported gamepad: Microsoft Xbox 360 Controller Recommended configuration: Operating System: Windows Vista SP2 or Windows 7 SP1 or Windows 8 (both 32/64bit versions) Processor: Intel Core i5 2400S @ 2.5 GHz or better AMD Phenom II x4 940 @ 3.0 GHz RAM: 4GB or more Video card: nVidia GeForce GTX470 or AMD Radeon HD5850(1024MB VRAM with Shader Model 5.0) or better Supported Video Cards at Time of Release: nVidia GeForce GTX260 or better, GT400, GT500, GT600, GT700 series AMD Radeon HD4870 or better, HD5000, HD6000, HD7000 series Note: Laptop versions of these cards may work but are NOT officially supported. Latest GeForce drivers tested: 327.23 for all series Latest Radeon drivers tested: 13.1 for Radeon HD4000, 13.4 for Radeon HD5000 and above For the most up-to-date minimum requirement listings, please visit the FAQ for this game on our support website at http://support.ubi.com. -------------------------------------------------------------------------------- 1.2. Language Selection The language selected at the start of the installation is the language that will be used in-game. To change the language, uninstall and reinstall the game, or go to the option menu for the spoken and subtitles languages. ################################################################################ 2. Bugs and Comments ################################################################################ 2.1. Installing Graphics and Motherboard Drivers If you experience any graphical problems, please install the latest video and motherboard drivers available for your Graphics Card. Links to the most popular Graphics Card and motherboard manufacturers are available at the bottom of this document. -------------------------------------------------------------------------------- 2.2. Installing Sound Drivers If you experience any sound problems, please install the latest sound drivers available for your sound card. Links to the most popular sound card manufacturers are available at the bottom of this document. -------------------------------------------------------------------------------- 2.3. Installing DirectX Assassin's Creed IV Black Flag requires DirectX runtime DLLs from June 2010 or later to run properly. To get the latest version of DirectX, please visit: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=8109 DirectX is also provided on the install disc in the folder Support\DirectX. If you receive an error message about missing DLL files, reinstall DirectX from the install disc to correct the problem. -------------------------------------------------------------------------------- 2.4. Known Issues * It is _not_ advisable to install the game into the Windows folder (usually C:\Windows), a subfolder of the Windows folder, nor the root of the system drive (usually C:\). * It is recommended to close all other running programs before installing the game, to reduce the risk of software conflicts. * Mobile Solutions are not yet fully supported and should be considered supported “as is” with the limitations that they impose ################################################################################ 3. Important Web Sites, Contact Information and Technical Support ################################################################################ -------------------------------------------------------------------------------- 3.1. Technical Support Before contacting Ubisoft’s Technical Support Department, please read through this manual and the README file (on the game CD). You will also want to ensure that your computer meets the minimum system requirements, as our support representatives will be unable to assist customers whose computers do not meet these criteria. Finally, browse through our FAQ or search our support database at http://support.ubi.com. Here you will find the most recently updated information since the game’s release. Whenever you contact the Technical Support Department, please include the following information or have it available if you are calling: -Complete product title (including version number) -Exact error message reported (if applicable) and a brief description of the problem you're encountering -Processor speed and manufacturer -Amount of RAM -Operating system -Graphics Card that you are using and amount of RAM it has -Make and speed of your CD-ROM or DVD-ROM drive -Type of sound card you are using Support Over the Internet This is the best way to find answers to common issues seen with our games. Our Frequently Asked Questions list is available 24 / 7 and contains the most up-to-date Technical Support information available, including patches for all of our games. We update the Support pages on a daily basis, so please check here first for solutions to your problems: http://support.ubi.com. Contact Us by Webmail We no longer offer support via standard email, but we do provide support through webmail. By taking your questions directly through our website, we are able to respond to your questions much more quickly than we could through standard email. To send us a webmail simply log into our site at http://support.ubi.com. From this site, you will be able to enter the Ubisoft Solution Center, where you can browse through our Frequently Asked Questions (FAQ), search our database of known problems and solutions, and send in a request for personal assistance from a Technical Support representative by using the Ask a Question feature. Most webmail contacts are responded to within two business days. Contact Us by Phone Contact Us by Phone: You can also contact us by phone by calling (919) 460-9778. Please note that this number is for technical assistance only. When calling our Technical Support line, please make sure you are in front of your computer. Our Technical Support representatives are available to help you Monday through Friday from 9am–9pm Eastern Time (excluding holidays). While we do not charge for technical support, normal long distance charges apply. To avoid long distance charges, or to contact a support representative directly after these hours, please feel free to browse our Frequently Asked Questions or send us a webmail. Pour du service en français, veuillez contacter: (866) 824 6515. Para la ayuda en español llame: (866) 824-6515. Contact Us by Standard Mail If all else fails you can write to us at: [US Technical Support] Ubisoft Support 4000 Aerial Center Pkwy Suite 102 Morrisville, NC 27560 USA [CA English Support] 5505 Boulevard Saint Laurent Suite 5000 Montreal, Quebec Canada H2T 1S6 Return Policy Please do not send any game returns directly to Ubisoft before contacting Technical Support. It is our policy that game returns must be dealt with by the retailer or online site where you purchased the product. If you have a damaged or scratched game disk, please visit the FAQ listing for your game and get the latest replacement policy and pricing. We will not accept unsolicited returns/exchanges without prior approval and an RMA (Return Materials Authorization) number from a support representative. -------------------------------------------------------------------------------- 3.2. Important Websites Assassin's Creed IV Black Flag official Web site: http://assassinscreed.ubi.com/ DirectX End-User Redistributable June 2010: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=8109 Latest AMD Video Drivers: http://support.amd.com/us/gpudownload/Pages/index.aspx Latest nVidia Drivers: http://www.geforce.com/drivers Latest Creative Labs Drivers: http://us.creative.com/support/downloads/ Latest Intel Drivers: http://downloadcenter.intel.com/ Latest Saitek Drivers: http://www.saitek.com/uk/down/drivers.php